1. Acceptance of Terms
By engaging the services of Pro Plumber Windsor CO ("Company," "we," or "us") or by using the website proplumberwindsorco.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not book service calls or navigate this site.
2. Service Scope & Territory
We provide licensed master plumbing repairs, emergency diagnostic interventions, drain clearing, water heating, and water quality installations exclusively within Windsor, Colorado (Zip Code 80550) and directly contiguous residential communities.
3. Transparent Flat-Rate Pricing & Estimates
All diagnostic evaluations and repair recommendations are accompanied by a written, itemized price quote before any mechanical work begins. Once approved by the property owner or authorized representative, the agreed price represents the final cost for the specified scope. Supplemental charges occur only if undisclosed structural impediments or concealed code violations are discovered during disassembly, which will always be presented for written approval prior to continuation.
4. Homeowner Responsibilities
To ensure safe and efficient repairs, property owners agree to:
- Provide safe, illuminated, and unhindered access to mechanical closets, main shutoff valves, crawlspaces, and cleanout ports.
- Secure domestic pets and keep minors away from active work zones and chemical or high-pressure hydro-jetting equipment.
- Ensure an adult authorized to approve repairs is present or reachable by telephone during the dispatch window.
5. Warranty Terms
We provide a 1-Year Workmanship Warranty on all replacement piping, fixture installations, and full repiping projects completed by our licensed technicians. Water heaters, water softeners, sump pumps, and filtration systems are covered by the respective manufacturer warranties, which we facilitate and support. Drain cleaning and root removal from aging, defective, or structurally collapsed clay sewer lines carry a 30-day clearing guarantee unless pipe replacement is formally advised.
6. Limitation of Liability & Governing Law
Pro Plumber Windsor CO maintains $2,000,000 in comprehensive commercial liability coverage. To the fullest extent permitted under Colorado law, our liability is limited to the direct cost of the contracted repair or the limits of our active insurance policy. These terms are governed by the laws of the State of Colorado, with exclusive jurisdiction in Weld County, CO.
7. Contact & Dispatch Inquiries
For inquiries regarding service contracts or billing, please contact us at (970) 514-6990 or visit our contact page.