1. Quality Standards & Commitment
Pro Plumber Windsor CO operates with uncompromising craftsmanship standards across Windsor and Weld County. Every pipe fitting, water heater installation, and sewer repair complies with local building safety codes. We stand firmly behind our mechanical work with written guarantees.
2. One-Year Workmanship Warranty
We provide a comprehensive 1-Year Workmanship Warranty on all replacement piping, fixture installations, and full repiping projects. If a joint, fitting, or valve installed by our technicians fails within 365 days, we repair it promptly at zero cost.
3. Manufacturer Equipment Warranties
Plumbing fixtures and heating appliances installed by our team include comprehensive factory equipment coverage:
- Bradford White & Rheem Water Heaters: 6 to 10-year manufacturer tank and component coverage.
- Navien High-Efficiency Tankless Units: Up to 15-year heat exchanger protection and 5-year parts warranty.
- Uponor PEX-a Repiping Systems: 25-year manufacturer system warranty on PEX pipe and ProPEX expansion rings.
- Ion-Exchange Water Softeners: 5 to 10-year manufacturer warranties on control heads and resin tanks.
4. Drain Clearing & Sewer Guarantees
Drain cleaning and trenchless sewer restorations include distinct performance commitments:
- Hydro-Jetting Drain Clearing: 30-day clearing guarantee on structurally sound sewer and drain lines.
- Trenchless CIPP Epoxy Relining: Structural cured-in-place pipe liners feature an engineered 50-year design life against root intrusion.
- Pipe Bursting Line Replacement: Seamless high-density polyethylene piping carries lifetime resistance to soil acid corrosion.
5. Warranty Exclusions
Our warranty protects against defective installations and mechanical workmanship errors. The policy does not cover issues resulting from conditions outside our direct control:
- Pipes freezing due to unheated properties, heating plant shutdowns, or power grid failures during severe Colorado winter storms.
- Clogs caused by foreign objects, sanitary wipes, paper towels, chemical dumping, or cooking grease accumulation.
- Pre-existing collapsed clay sewer mains where replacement was recommended but declined by the homeowner.
- Modifications or repairs performed by third-party handymen, unauthorized contractors, or property owners.
6. Warranty Claim Procedure
Requesting a warranty service call is fast and straightforward:
- Call our 24-hour dispatch hotline at (970) 432-2538.
- Provide your property address or previous service invoice number.
- Our team schedules a priority inspection window, typically within 24 hours.
- A technician inspects the installation and corrects any covered workmanship issue without diagnostic fees.
7. Governing Law & Jurisdiction
All warranty agreements are governed by Colorado law and Town of Windsor municipal standards. Weld County courts maintain exclusive legal jurisdiction. For billing inquiries or terms questions, visit our terms of service or contact page.